Technical Support

Welcome to the Support part of the Smartsat website.

Here you can download tools, software updates and installation instructions of all Oyster systems. Please do not publish this link to your customers as these files should only be handled by technicians as unwarranted use may damage the Oyster system.

Here you can download the software tools you will need to upload firmware and channel lists to the receivers and also update the Oyster Vision.
Please use these versions only as later software versions might not work well with the Oyster operating system.
To update the Oyster receivers you will require a laptop with RS232 connector or a "USB to RS232?-cable. Should you require one of these cables, please let me know.


Account Application Form

Please fill out this form to apply for setting up an account with us. (Right click and "Save Target As)"

Download the Account Application Form

Smartsat - Service Report Form

Enquiry Form

Oyster Digital Installation Manual

The all new Oyster Digital Installation Manual.


Oyster Digital Operation Manual

The all new Oyster Digital Operation Manual.


Oyster Vision Installation Manual

The all new Oyster Vision Installation Manual.


Oyster Vision Operation Manual

The all new Oyster Vision Operation Manual.