Warranty for Oyster Satellite Systems


All Oyster Automatic Satellite Systems are covered by a 3 year Back-to-Base warranty, where the customer will be responsible for transporting the warranted product

ts for service (including packaging, transportation and insurance costs) to and from the Smartsat repairer.

You will need to include your proof of purchase with the warranted product. Damage caused during transportation by failing to package the product correctly will not be covered by this warranty.



  • Smartsat warrants that your Product will be free from any defect in materials or workmanship for three (3) years after your Purchase Date.
  • At its discretion, Smartsat will either repair or replace your Product, if it is found on inspection by Smartsat or a Service Agent to have any such defect within the relevant warranty period.
  • A Retailer who sells a Product to you or a repairer you have contacted on your own accord has no authority from Smartsat to perform any warranty repairs unless authorised in writing by Smartsat.
  • Smartsat will not be liable for any consequential loss or damage claimed to arise from your use of the Product.


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information on your product warranty, please contact info@smartsat.com.au